Privacy Policy
Effective Date: September 22, 2026
Kit Promotional Products LLC d/b/a Kit (“Kit,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how Kit collects, uses, discloses, and protects information when you visit our website, request a quote, submit an inquiry, place an order, communicate with us, purchase our products or services, or otherwise interact with Kit. 1. Information We Collect Depending on how you interact with Kit, we may collect information that you voluntarily provide, including:
We may also automatically collect certain technical and usage information when you visit our website, which may include:
IP address;Browser type;Device type;Operating system;Pages viewed;Website interactions;Referring website or page;Approximate geographic information derived from technical information; andOther information collected through cookies and similar technologies.
2. How We Use Personal Information Kit may use personal information to:
Respond to inquiries and requests;Prepare and provide quotes;Process and fulfill orders;Prepare proofs and customized products;Communicate regarding orders and services;Process payments;Coordinate production, pickup, shipping, and delivery;Provide customer support;Maintain business and transaction records;Operate, maintain, and improve our website;Improve our products and services;Understand website usage and performance;Detect, prevent, and investigate fraud, abuse, or unauthorized activity;Comply with applicable laws and legal obligations; andSend marketing communications when you have provided the required consent.
3. Text Messaging and Mobile Information This section explains how Kit handles mobile telephone numbers and information associated with our SMS/text messaging programs. SMS Program
If you provide your mobile telephone number and expressly opt in to receive text messages from Kit Promotional Products LLC d/b/a Kit, Kit may use that number to send messages consistent with the consent you provided. Depending on your relationship with Kit and the messaging program you joined, messages may include:
Responses to inquiries;Quote information;Order confirmations;Artwork and proof notifications;Production updates;Pickup notifications;Shipping or delivery updates;Customer-service communications;Product or service information; andMarketing or promotional messages, if you separately opted in to receive them.
Marketing Consent Kit will obtain the required consent before sending marketing text messages. Consent to receive marketing text messages is not a condition of purchasing goods or services from Kit. Message Frequency Message frequency varies depending on the messaging program and your interactions with Kit. Message and data rates may apply. Opting Out You may opt out of Kit text messages at any time by replying STOP to a Kit text message. You may reply HELP for assistance. After opting out, you may receive a confirmation message. You will not receive additional messages covered by that messaging program unless you subsequently provide consent again. Mobile Information Sharing Kit Promotional Products LLC d/b/a Kit does not sell, rent, or share mobile telephone numbers or SMS/text messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes. Kit may disclose mobile information to service providers that assist Kit with providing its messaging services or operating its business, but only as reasonably necessary for those services and subject to applicable contractual, legal, and privacy requirements. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes. 4. How We Share Personal Information Kit does not sell personal information. We may share personal information with service providers and other parties when reasonably necessary to operate our business, provide requested services, or fulfill your transactions. These parties may include providers that assist with:
Website hosting;Payment processing;Order processing;Product fulfillment;Shipping and delivery;Email communications;Text messaging and communications;Customer-management systems;Business software;Website analytics;Accounting;Professional services; andOther services provided on Kit's behalf.
These service providers are permitted to access information only as reasonably necessary to provide services to Kit or as otherwise permitted by law. Kit may also disclose information when reasonably necessary to:
Comply with applicable law;Respond to lawful legal process;Respond to governmental requests;Protect the rights, property, or safety of Kit, our customers, or others;Detect or prevent fraud or security issues; orEnforce our agreements and policies.
5. Payment Information Kit may use third-party payment processors to process payments. When a third-party payment processor handles your payment, your payment information may be collected and processed directly by that provider according to its own privacy policy and security practices. Kit does not need to retain complete payment-card information when payment processing is performed by a third-party payment provider. 6. Cookies and Similar Technologies Kit and third-party service providers may use cookies, pixels, analytics tools, and similar technologies to operate and improve our website. These technologies may be used to:
Keep the website functioning;Remember preferences;Understand website traffic and usage;Measure website performance;Improve our services; andSupport certain advertising or marketing functions, where applicable.
Your browser may allow you to control, block, or delete cookies. Certain website functionality may be affected if cookies are disabled. Where required by applicable law, Kit may provide additional notices or consent mechanisms regarding cookies and similar tracking technologies. 7. Third-Party Websites and Services The Kit website may contain links to websites, platforms, social media pages, payment services, or other services operated by third parties. Kit does not control the privacy practices of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information. 8. Data Security Kit uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. 9. Data Retention Kit may retain personal information for as long as reasonably necessary to:
Provide products and services;Complete transactions;Maintain business and accounting records;Communicate regarding orders or services;Resolve disputes;Enforce agreements;Comply with legal obligations; orFulfill other legitimate business purposes.
Retention periods may vary depending on the nature of the information and the reason it was collected. 10. Your Communication Choices You may control certain communications from Kit. Text Messages Reply STOP to opt out of Kit text messaging. Reply HELP for assistance. Marketing Email Marketing emails may include an unsubscribe mechanism that allows you to stop receiving promotional emails. Customer-Service Communications Even if you opt out of marketing communications, Kit may continue to send necessary transactional or customer-service communications relating to an existing inquiry, order, transaction, or service, where permitted by applicable law. 11. Children's Privacy The Kit website and services are not directed toward children under 13. Kit does not knowingly collect personal information directly from children under 13 through the website. If you believe a child has provided personal information to Kit, please contact us so that we can review and address the situation appropriately. 12. Privacy Rights Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include rights to request access to, correction of, deletion of, or information about certain personal information we maintain. Requests may be subject to applicable legal exceptions, verification requirements, and other limitations. To submit a privacy-related request, contact Kit using the contact information provided below. 13. Changes to This Privacy Policy Kit may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements. When changes are made, Kit will update the Effective Date at the beginning of this Privacy Policy. Your continued use of the Kit website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law. 14. Contact Kit Questions, requests, or concerns regarding this Privacy Policy or Kit's privacy practices may be directed to: Kit Promotional Products LLC d/b/a KitWaco, TexasContact information is available through the Kit website.
Kit Promotional Products LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Marketing and Promotional Messages If you separately opt in to receive marketing or promotional text messages from Kit, you may receive messages concerning Kit's products, services, promotions, special offers, new products, or other marketing communications. Consent to receive marketing text messages is not a condition of purchasing any goods or services from Kit.Consent You must provide express consent before Kit sends you text messages covered by a messaging program requiring opt-in consent. Providing a telephone number by itself does not constitute consent to receive marketing text messages. Your SMS consent applies to Kit Promotional Products LLC d/b/a Kit and is not transferable to another business. Message Frequency and Rates Message frequency may vary depending on your interactions with Kit and the messaging program to which you have subscribed. Message and data rates may apply.Opting Out You may opt out of receiving text messages at any time by replying STOP to a Kit text message. After you send STOP, you may receive a confirmation message and will no longer receive messages covered by that messaging program unless you provide consent again. Help For assistance with Kit's text messaging program, reply HELP to a Kit text message or contact Kit through the contact information provided on our website. Carriers Wireless carriers are not responsible for delayed or undelivered messages. Kit does not guarantee that every text message will be delivered successfully. 10. Email Communications If you voluntarily subscribe to receive marketing emails from Kit, you may unsubscribe at any time by using the unsubscribe link included in the applicable email. Kit may continue to send transactional, operational, or customer-service emails when reasonably necessary to fulfill an order, respond to an inquiry, provide requested services, or otherwise communicate about an existing business relationship. 11. Website Use You agree to use the Kit website only for lawful purposes. You may not use the website in a manner that:
12. Intellectual Property Unless otherwise indicated, content appearing on the Kit website, including text, logos, graphics, photographs, designs, branding, and other materials, is owned by or licensed to Kit Promotional Products LLC d/b/a Kit.You may not reproduce, distribute, modify, publish, display, sell, or commercially exploit Kit's website content without prior written permission, except where permitted by applicable law.Nothing in these Terms grants you ownership of Kit's trademarks, logos, branding, website content, or other intellectual property. 13. Third-Party Services Kit may use third-party companies and services to operate portions of our business, including website hosting, payment processing, shipping, analytics, communications, customer-management systems, and text messaging.Your use of third-party services may also be subject to the applicable third party's terms and policies.Kit is not responsible for the independent policies or practices of third-party services that Kit does not control. 14. Disclaimer To the fullest extent permitted by applicable law, the Kit website and related services are provided on an “as available” basis.Kit makes reasonable efforts to provide accurate information but does not warrant that the website will always be uninterrupted, error-free, completely accurate, or free from harmful components.Nothing in these Terms limits any rights or remedies that cannot legally be limited or excluded. 15. Limitation of Liability To the fullest extent permitted by applicable law, Kit Promotional Products LLC d/b/a Kit will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of the website, products, or services.Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. 16. Governing Law These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. 17. Changes to These Terms Kit may update these Terms from time to time to reflect changes to our business, services, website, or applicable legal requirements.When changes are made, Kit will update the Effective Date shown at the beginning of these Terms.Your continued use of the Kit website or services after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law. 18. Contact Kit Questions regarding these Terms may be directed to:Kit Promotional Products LLC d/b/a Kit

